Frank,
I intended to send this off much sooner, having returned from Nagshead and our condo over a week ago. (I won't make any excuses.)
Briefly, I arrived at our condominium, took ample time to check out all nooks and crannies to assure myself of what I had seen, and concluded that the work you had done since we incurred damage from our hot water leak was "outstanding". I know we put you under some pressure to have us ready for our first rental in April; unfair, to be sure, but it was a fact that a tenant was to arrive on a specific date (for one week).........and you met that deadline. I recognize that you had to ramp up in the last few days in order to get the job done, but the bottom line was, "You did it!"
Thanks so much for sticking to your schedule, doing what you said you would do, and doing it all while - I know - balancing several other big jobs at the same time. We asked of you a lot .......and you delivered!
With all of the competing interests and pressures in the Outer Banks, we feel fortunate that our "investment" in your firm allowed us to stay on course, get done what we wanted to have done, and get it done on time!
Respectfully, David W. Herpy, Jr.
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Thanks for your prompt reply and completing the open items – the unit looks great – thanks for the quality work. Betty Cameron
____________________________________________________________________
I intended to send this off much sooner, having returned from Nagshead and our condo over a week ago. (I won't make any excuses.)
Briefly, I arrived at our condominium, took ample time to check out all nooks and crannies to assure myself of what I had seen, and concluded that the work you had done since we incurred damage from our hot water leak was "outstanding". I know we put you under some pressure to have us ready for our first rental in April; unfair, to be sure, but it was a fact that a tenant was to arrive on a specific date (for one week).........and you met that deadline. I recognize that you had to ramp up in the last few days in order to get the job done, but the bottom line was, "You did it!"
Thanks so much for sticking to your schedule, doing what you said you would do, and doing it all while - I know - balancing several other big jobs at the same time. We asked of you a lot .......and you delivered!
With all of the competing interests and pressures in the Outer Banks, we feel fortunate that our "investment" in your firm allowed us to stay on course, get done what we wanted to have done, and get it done on time!
Respectfully, David W. Herpy, Jr.
_________________________________________________________________________________________
Thanks for your prompt reply and completing the open items – the unit looks great – thanks for the quality work. Betty Cameron
____________________________________________________________________
Thank you very much for a job well done. You all came to my job very quickly and took care of everything in a most professional & quick manner. My husband and I were very pleased with everything.
Thank you-----Debbie Foster
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Thanks for everything. I would use you & recommend your company to anyone. If you should ever need a reference, just let me know.
God bless,
Marty & Charlie, Unit #12
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Frank:
Thanks once more for an excellent job in documenting and repairing the water damage that occurred at our home in Kill Devil Hills. As I am certain that you recognize, I was pleasantly surprised that you were able to accomplish the repair at a cost that was significantly below earlier and competitive estimates. If I can be of any help in the future in serving as a reference, please don't hestate to ask.
Regards,
Denis Heiry
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Frank,
Thank you for the great job of remodeling our kitchen. It turned out even better than we thought!
We appreciate your professionalism and thoroughness in our job. If we can be a recommendation for you, we would be pleased to recommend you!
Thanks again,
Nick & Carol Barba
_________________________________________________________________________________________
Frank
Looks like a Super nice job on the window (of course, what else would one
expect from you and Jetty). And, I see that you even painted the area
around the hose bib that has been screaming for paint for tooo many years.
THANKS for such great attention to detail and for "going the extra mile" to
ensure a first class job and complete customer satisfaction.
Thanks, again,
Jim
__________________________________________________________________________________________
Frank & Maggie
Thank you for taking care of the additional items at our condo. Everything looks very nice. It definitely looks like a completely different place.
Stephanie
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The bathroom off the MBR is perfect! I've been down here this weekend w/a friend from my USNavy days & despite the chilly weather, its been a great time. She is SO impressed w/our place & agrees that the work done here is top-notch. Thanks to you and your staff! ~Becky S
Thank you-----Debbie Foster
________________________________________________________________________________________
Thanks for everything. I would use you & recommend your company to anyone. If you should ever need a reference, just let me know.
God bless,
Marty & Charlie, Unit #12
________________________________________________________________________________________
Frank:
Thanks once more for an excellent job in documenting and repairing the water damage that occurred at our home in Kill Devil Hills. As I am certain that you recognize, I was pleasantly surprised that you were able to accomplish the repair at a cost that was significantly below earlier and competitive estimates. If I can be of any help in the future in serving as a reference, please don't hestate to ask.
Regards,
Denis Heiry
_________________________________________________________________________________________
Frank,
Thank you for the great job of remodeling our kitchen. It turned out even better than we thought!
We appreciate your professionalism and thoroughness in our job. If we can be a recommendation for you, we would be pleased to recommend you!
Thanks again,
Nick & Carol Barba
_________________________________________________________________________________________
Frank
Looks like a Super nice job on the window (of course, what else would one
expect from you and Jetty). And, I see that you even painted the area
around the hose bib that has been screaming for paint for tooo many years.
THANKS for such great attention to detail and for "going the extra mile" to
ensure a first class job and complete customer satisfaction.
Thanks, again,
Jim
__________________________________________________________________________________________
Frank & Maggie
Thank you for taking care of the additional items at our condo. Everything looks very nice. It definitely looks like a completely different place.
Stephanie
___________________________________________________________________________________________
The bathroom off the MBR is perfect! I've been down here this weekend w/a friend from my USNavy days & despite the chilly weather, its been a great time. She is SO impressed w/our place & agrees that the work done here is top-notch. Thanks to you and your staff! ~Becky S